Refund policy
Last updated 2026-10-19.
Cancel during the trial and you are not charged. After that, Buygent does not refund the unused part of a paid period, except where the law requires it.
Status of this policy
Draft - not yet approved for live publication
Buygent currently runs in test mode with Plaid Sandbox test banks and Stripe test billing; no real money moves. These terms are a draft pending owner and counsel review and may change before real bank linking opens.
Your Buygent plan
Buygent costs $4/month or $36/year after a 14-day free trial. Cancelling during the trial means no charge. A cancellation after that takes effect at the end of the period you already paid for, and the unused part of that period is not refunded, except where the law that applies to you requires a refund. See Subscription and auto-renewal.
Refunds from merchants
Buygent helps you ask a merchant to cancel or refund a charge and tracks the refund until your bank shows it. The merchant decides; Buygent does not pay refunds itself and cannot promise one. A card dispute is only for a merchant error: it never arrived, it is not as described, you were charged twice or a different amount than shown, or you were billed after cancelling.